To delete your account:
- If you are the only member in your GluCrew:
- Go to Menu → GluCrew
- Tap “Delete this GluCrew”
- If you are in a multi-member GluCrew:
- Go to Menu → GluCrew
- Tap “Remove myself from this GluCrew”
- You’ll be logged out and removed from that GluCrew.
- Then, log back in and return to the same page, and you’ll see “Delete this GluCrew.”
When you delete your account, all your data (CGM readings, logged meals, messages, etc.) is permanently erased. Deletions can take up to 5 business days to process.
If you have already removed the app from your phone and need to delete your account, please re-install the app, sign in, and follow the above steps. This process enables us to ensure that you have access to the account you are trying to remove.
If you need help or have questions, please email help@gluroo.com.